Certificate syncing

Incident Report for Clik

Resolved

This incident has been resolved.
Posted Jan 12, 2022 - 07:25 GMT

Update

We are continuing to monitor for any further issues.
Posted Jan 12, 2022 - 07:24 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 23, 2021 - 13:22 GMT

Identified

We are continuing to investigate this issue.
Posted Nov 23, 2021 - 13:22 GMT

Update

We are continuing to investigate this issue.
Posted Nov 23, 2021 - 13:05 GMT

Investigating

We are currently investigating an issue affecting the Clik Cert and Clik Cert Electrical sync, users are being advised they no longer have support cover, which has stopped certificates from being synced between the office and engineers in the fields
Posted Nov 23, 2021 - 13:05 GMT
This incident affected: Clik Cert Sync and Clik Cert Electrical Sync.