Outage of Services

Incident Report for Clik

Resolved

Services are now fully restored
Posted Aug 30, 2023 - 06:23 BST

Monitoring

Connectivity has been restored and we are monitoring the situation
Posted Aug 30, 2023 - 02:09 BST

Update

Carrier provider has updated us to say power/connectivity has been restored to the site and Tier III Technical support is working to bring up equipment in efforts to restore services.
Posted Aug 29, 2023 - 22:37 BST

Update

The carrier provider has estimated that services will begin to be restored at 21:00 GMT
Posted Aug 29, 2023 - 20:24 BST

Identified

The carrier provider has addressed the primary cause of outage and will hopefully be bringing services back online, progressively, very soon.
Posted Aug 29, 2023 - 20:11 BST

Update

Our carrier provider is continuing to investigate this issue.
Posted Aug 29, 2023 - 12:44 BST

Investigating

We've lost connectivity at our data centre, this is being investigated by our provider. We hope to restore services ASAP.
Posted Aug 29, 2023 - 10:30 BST
This incident affected: Clik Jobs Sync, Clik Cert Sync, Clik Cert Electrical Sync, App Notifications, and Text messaging.